Privacy Policy

What we collect

When you open an account and play, we hold details such as your name, date of birth, address, email and telephone number, financial information and copies of identity documents or utility bills. Preferences you give us, answers to promotions and surveys, and records of calls and of your activity on our pages are kept as well.

How it reaches us

Most information comes straight from you: when you register, use our services, enter promotions or contact us. Some can come from identity verification providers, credit reporting agencies or public authorities, and cookies add details about your visits.

Why we use it

We use your data to run your account and our services, to keep our side of the terms and make sure you keep yours, to send you news about our products, to improve our offer with statistics, to check who you are and to prevent fraud and money laundering.

Who sees it

Data is shared in a controlled way within our group and is never sold. It may go to service providers that help us operate, such as hosting, payment and verification partners, to authorities where the law asks for it, and to a buyer of our business. Some of these partners can be outside your country of residence.

Keeping it secure

Your data sits on secure servers, and our staff and contractors must treat it as confidential. Keep your username and password to yourself, log out after each visit and tell us at once if you think someone else knows your details.

Seeing and correcting your data

You can ask to see the information we hold and have it corrected once we have confirmed your identity. Some details can be changed directly in My Account.